Change Notifications that get sent to users

Video Tutorial

Illustrated Tutorial

SafetyNow sends out notifications for quite a number of events. You can take total control over this, however, and choose exactly what emails get sent out. 

To get started, go to the Application Switcher and click Admin. From there, click Account [1] Management, then Notifications [2].

This will bring you to a screen showing you all of the notifications that SafetyNow sends out, along with a brief description. Let's check out the overall settings first though.  

Send Email Notifications [1] will allow you to turn on or off all emails that SafetyNow sends out. Clicking on More Settings [2] will allow you to change where the emails come from and who your learners will reply to:

The From Label can be anything, like a name, company name, etc. The Reply Address has to be a valid email address - anyone who replies to an automated SafetyNow email will send their reply to that address.

Finally, let's take a look at how turning notifications on and off works:

We'll just use the User Account section as an example. First, you'll see descriptions for each of the types of emails [1]. These will tell you what will trigger this email. To the right, you can see a blue envelope [2] if the email is active, and a gray, crossed out envelope [3] if the email is not active. Clicking on the envelope will toggle this setting.

And that's it! There are tons of settings on this page, so explore and let us know if you're not sure what an email is.